Refund & Returns Policy
Thank you for shopping at preservisionofficial.com We want you to be satisfied with your purchase. Please read our Refund & Returns Policy carefully.
Returns
We accept returns within 30 days of receiving your order.
To be eligible for a return:
- The product must be unopened, unused, and in its original packaging.
- The item must be in the same condition as when you received it.
- Proof of purchase or order confirmation is required.
Non-Returnable Items
For health and safety reasons, we cannot accept returns for:
- Opened or used supplements.
- Products with broken safety seals.
- Items damaged due to customer misuse.
- Clearance or final sale items.
Refunds
Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund.
If approved:
- Your refund will be issued to your original payment method.
- Please allow 5–10 business days for the refund to appear, depending on your bank or payment provider.
Damaged or Incorrect Items
If you receive a damaged, defective, or incorrect product, please contact us within 48 hours of delivery with your order number and photos of the item. We will arrange a replacement or full refund if applicable.
Return Shipping
- Customers are responsible for return shipping costs unless the item is defective or we sent the wrong product.
- We recommend using a trackable shipping service, as we cannot guarantee receipt of returned items.
Order Cancellations
Orders may be canceled only before they have been processed or shipped. Once an order has been shipped, it cannot be canceled.
Contact Us
If you have any questions about our Refund & Returns Policy, please contact us: